ndatclogo.jpg (13551 bytes)

North Dakota Association of Telecommunications Cooperatives

 


THE STATEWIDE BUZZER

 

Archives

VOLUME 20, NUMBER 3
October 3, 2003
 
NORTHWEST NAMES NEW MANAGER

Dwight Schmitt of Royal, Iowa has accepted the General Manager/CEO position at Northwest Communications Cooperative in Ray, North Dakota. Schmitt replaces longtime GM/CEO Ken Lund, who will retire on December 1, 2003.

Schmitt is currently the general manager of Royal Telephone Company in Royal, Iowa. Royal Telephone Company provides telephone service, Internet and cable television to customers in rural Northwest Iowa. Previously, Schmitt was the sales and marketing manager for River Valley Telephone Cooperative in Graettinger, Iowa.

Schmitt and his wife, Mary, have seven children. Schmitt will be joining Northwest Communications on November 1.

 

NORTH DAKOTA PSC AWARDS 211 DESIGNATION

The North Dakota Public Service Commission awarded the Mental Health Association the designation as user of the 2-1-1 dialing code in North Dakota at a meeting in late September. The Commission found that the Mental Health Association had the experience and expertise necessary to provide non-emergency and referral services.

The Federal Communications Commission has designated the 2-1- 1 dialing code to provide direct access to organizations providing community information and referral services that are currently not available through the 9-1-1 emergency code or the 3-1-1 police non-emergency code. Once the 2-1-1 code is activated by the carriers upon request of the information providers, 2-1-1 can be dialed instead of the seven or ten digits currently required to reach these services.

During a open hearing period conducted by the Commission, the Mental Health Association in North Dakota offered testimony of their expertise. Additionally, no other party filed comments or a request for a hearing.

The Mental Health Association testified they have more than 30 years of experience operating the HELP-LINE, a statewide crisis intervention, information and referral service in North Dakota. Over the past three years, the Mental Health Association has been preparing for the use of North Dakota's 2-1-1 dialing code by creating a database of nearly 10,000 statewide health and human service programs, by training staff regarding 2-1-1 implementation and operation, and by securing commitments for funding and by preparing to meet the requirements for Alliance of Information and Referral Systems accreditation. During regular business hours, the HELP-LINE is answered by trained staff at the organization's office, and there are 14 volunteer Crisis Management Specialists on all during evenings and weekends.

The Mental Health Association will update the Public Service Commission throughout their administration of the program and will meet with members of the Association in early October for development of a statewide 2-1-1 plan.

USAC ASKS UTILITY BOARDS FOR EXPLICIT ETC ORDERS

Cheryl Parrino, chief executive officer of the Universal Service Administration Co. (USAC), has asked state regulators to make their eligible telecommunications carrier (ETC) orders "as specific as possible." During a meeting conducted by the National Association of Regulatory Utility Commissioners (NARUC) Committee on Telecommunications. Ms. Parrino said any confusion regarding the orders could cause a delay in universal service funds being dispersed.

Ms. Parrino recommended that regulators indicate whether a carrier is being granted ETC status for the whole state or for specific parts of the state. If the carrier is being designated as an ETC for specific study areas, the order should list the study areas or wire centers. If the carrier is being granted ETC status for a portion of a study area that should be explained, according to industry reports.

EXTEND AMERICA ADDS THREE EXECUTIVES

Extend America, the wireless venture based in Bismarck, North Dakota, has named Chere Heintzmann chief operating officer, George Yineman vice president-sales and Jeff Hardes chief financial officer. The company plans to launch wireless service in Bismarck and Mandan by year-end and eventually expand into South Dakota, Montana, Wyoming and Nebraska.

Ms. Heintzmann previously worked for McCaw Communications/AT&T Wireless Services and Qwest Communications International in senior executive roles. Mr. Hardesty was most recently a managing director at Koch Venture, Inc. and Mr. Yineman was vice president and general manager at Sprint PCS in Wisconsin.

 

FCC TO DECREASE USF CONTRIBUTION FACTOR IN FOURTH QUARTER

The Federal Communications Commission (FCC) has proposed reducing the universal service contribution for the fourth quarter of 2003.

The FCC proposed a contribution factor of 9.2 percent of a carrier's projected collected interstate and international telecommunications revenues. The proposal represents a decrease from 9.5 percent in the previous quarter.

Contributions to the Universal Service Fund are determined using a contribution factor that the FCC calculates quarterly. Telcos may not recover, through a universal service line item fee on customers' bills, amounts above the prescribed contribution factor. The fee is applied to a customers' interstate and international calls.

NECA ELECTS TWO MEMBERS TO BOARD OF DIRECTORS The National Exchange Carrier Association (NECA) announced in mid-September the election of Robert Orent and the reelection of Mark Schreffler to its Board of Directors. Orent will fill the seat currently held by Chairman Don Bonnd who will retire from the board at the end of the year. The new one-year terms will begin on January 1, 2004.

Orent, the Senior Vice President of Industry Affairs for Hiawatha Communications in Munising, Michigan, will serve as one of the six board representatives of subset three, all local telephone companies with less than $40 million in annual revenues. Prior to Hiawatha, Orent held a number of positions at GTE.

Schreffler, a board member since 1997, will serve as one of the five outside directors on the board. The former founder of Mid- America Computer Corporation in Blair, Nebraska, a telecommunications data processing service bureau and software provider, served for fifteen years as President and General Manager until 1991 when he sold his interest in the company. Since then he has been an information systems consultant to Mid- America and other data processing companies.

The fifteen member NECA board includes two representatives of Bell Operating Companies, two representatives of companies with greater than $40 million in annual revenue, six representatives from all telephone companies with less than $40 million and five outside directors.

NECA SERVICES TO NECA ADMINISTER VERMONT FUND

The State of Vermont has signed a three year contract with services to administer the State's Universal Service Fund. The fund provides approximately $5.3 million annually to support universal service within the State.

Over 375 telecommunications companies contribute to a fund in Vermont that supports the Telecommunications Relay Service, Telecommunications Equipment Distribution Program, Enhanced 911 and the Lifeline programs.

NECA Services also administers the Universal Service Fund programs in Texas, Oklahoma, Arizona and Arkansas.

 

MICHIGAN GRANTS ETC STATUS TO 4 ADDITIONAl WIRELESS COMPANIES Michigan's Public Service Commission has granted eligible telecommunications carrier (ETC) status to Communications and three others, enabling the companies to receive Federal universal service support.

Century Telephone had challenged ALLTEL's petition, arguing that ALLTEL was successful in providing service without receiving any high-cost support, and that providing the company with universal service funds "would give ALLTEL an unearned windfall, would work to increase charges for Michigan customers, and will ultimately jeopardize the universal service support mechanism altogether."

Century also argued that granting the petition could eventually reduce competition by creating an "uneven playing field." It also said it was concerned that wireless carriers weren't subject to the same regulatory oversight as incumbent carriers. Century said the Public Service Commission should hold-off on issuing any ETC designations until the FCC completes its review of ETC status for competitive carriers.

In granting ALLTEL's petition, the PSC said, "There is ample precedent in support of a wireless carrier's designation of ETC status," while citing three previous ETC designations granted in Michigan and the "numerous" ETC petitions approved by Federal regulators.

The Michigan PSC did reject ALLTEL's request to redefine the service areas of several incumbent local exchange carriers for the purpose of determining universal service support. The Commission said it was concerned that "cream-skimming" could occur if ETC applicants are able to "carefully craft" their service areas.

 

MID-RIVERS CELLULAR SEEKS ETC STATUS Mid-Rivers Cellular has asked the Montana Public Service Commission for a eligible telecommunications carrier (ETC) designation, which will enable it to receive Federal universal service funds.

The company requested the designation for its total service area, which includes all or parts of the local telephone exchange areas served by its affiliate, Mid-Rivers Telephone Cooperative and by Range Telephone Cooperative.

 

EX-QWEST EXEC TO PAY $25K FINE A former sales manager with Qwest Communications has agreed to pay a $25,000 fine to settle an SEC case of "swapping" communications lines to create higher revenues, according to a recent Federal court filing.

 

NEBRASKA SEEKS GREATER AUTHORITY OVER WIRELESS The Nebraska Public Service Commission (PSC) has said it plans to ask the 2004 Legislature for limited authority over wireless carriers. In its Annual Report on Telecommunications, the PSC said it wants wireless carriers to be subject to the same service and billing standards applied to landline carriers.

PSC Chairman Anne Boyle said, according to TR's State NewsWire, "As the wireless industry grows and users become more dependent on them, it is important that we ensure dependable service and accurate billing. Other states have or are considering similar actions."

According to the Commission, four years ago, wireless carriers reached on third of total access lines in Nebraska, and the gap between the two types of carriers have been shrinking since that time. A spokesman for the Cellular Telecommunications & Internet Association pointed out that although the number of wireless subscribers has risen by 7% the number of complaints is dropping.

 

FEDERAL COURT SIDES WITH FCC IN POLE ATTACHMENT DISPUTE The U.S. Court of Appeals for the 11th Circuit (Atlanta) has ruled that the Federal Communications Commission did not act arbitrarily and capriciously when it affirmed a decision of its cable bureau to lower Georgia Power Company's annual pole attachment rate by $45-$50.

In late 2000, Georgia Power notified Teleport Communications it would charge an annual pole attachment rate of $53.35. Teleport filed a complaint with the FCC's Cable Services Bureau, which is now under the Media Bureau. The agency subsequently cut Georgia Power's annual rate for pole attachments to between $6.56 and $8.24. Georgia Power then appealed to the full Federal Communications Commission, which upheld the Bureau's decision. Georgia Power then appealed to the Circuit Court of Appeals.

In the decision released last week, the appeals court sided with the FCC saying, "Georgia Power did not come close to meeting its burden to explain the methodology and information underlying its pole attachment rate."

The Court continued with, "This dispute arose at a time when regulatory regime governing pole attachments was in a state of flux. Unfortunately, Georgia Power exacerbated the situation by attempting to substitute its own preferred regulations for the regime established by the FCC. Now that the FCC has fully articulated the standards that govern pole attachment disputes, we would not expect to see any similarly difficult pole attachment disputes in the future."

 

STUDY SAYS GOALS OF ‘96 TELECOM ACT NOT BEING MET

The Americans for Competitive Telecommunications (ACT) have released a study saying the goals of the Federal Telecommunications Act of 1996 are not being met. The study, which the group performed on behalf of the California Small Business Association and the California Small Business Round Table, finds that California telecom industry has been hurt by current regulatory rules, which have also damaged the State's high-tech economy.

The report finds that the FCC's decision to extend the use of the unbundled network element-platform (UNE-P) in its "triennial review" order is "very troublesome." It asserts that unless the Public Utilities Commission limits the use of UNE-P and prices it at a "reasonable level," true local competition will never take hold in the State. The report characterized UNE-P as a subsidized use of an existing carrier's infrastructure, maintaining that it encourages dependence on a "convoluted regulatory framework," according to TR's State NewsWire.

MOBILE DRIVING RESTRICTIONS TO BE STUDIED IN WASHINGTON, D.C.

The Washington, D.C. city council held hearings last week on two related wireless phone bills that seek to restrict the use of hand-held phones while driving. The two measures, Bill 15-35 and Bill 15-44, would both prohibit the use of hand-held mobile phones while driving, except for emergencies. Emergency personnel would also be exempt from the measure.

Both bills also call for the city police department to keep track of whether talking on a wireless phone played a part in a motor vehicle accident, and to publish an annual report using the statistics they compiled regarding the possible relationship between the use of mobile phones and accidents.

Violators would be fined $100 under both measures. However, Bill 15-44 would also call for a point to be added to the license of offenders.

 

VERIZON OFFERS 74,000 MANAGEMENT BUYOUTS Verizon Communications said this week that it has offered a voluntary buyout package to virtually all its 74,000 management employees nationwide in a sweeping cost-cutting move. The company cited growing competition as "AT&T and cell-phone operators" invade the local and long-distance telephone markets. Employees were given a November 14 deadline to accept the package.

Under the voluntary program, Verizon employees would be eligible for the company's standard two weeks' severance pay for each year of employment, plus a sweetener of $15,000 to $30,000 per employee based on rank. In a memo to employees, Verizon also offered free health, vision and dental benefits for a full year for all employees who accept the offer. After the year ends, employees who qualify would then be eligible for post-retirement health benefits. Verizon also offered a 5 percent increase in pensions to all employees who accept the buyout by the deadline.

 

McBRIDE TO HEAD COBANK'S COMMUNICATIONS BANKING GROUP Mary McBride has been appointed executive vice president of the Communications and Energy Banking Group for CoBank. The Denver-based organization is a $31 billion cooperative bank specializing in financial solutions and leasing services for rural communications, energy and water cooperatives and companies, as well as agribusinesses, and Farm Credit associations nationwide.

McBride, a 10-year veteran of CoBank, will oversee the bank's Communications and Energy and Water Divisions, encompassing a portfolio of 240 communications customers and almost 400 energy and water customers, with loans and leases outstanding exceeding $6 billion.

Since 2002, McBride has served as senior vice president of CoBank's Operations Division overseeing the bank's customer service, loan operations, credit support and records management departments. From 1995-2002, she was senior vice president of corporate finance for CoBank's Agribusiness Banking Group.

 

FED. GOV'T MAY BAR QWEST FROM U.S. CONTRACTS Federal investigators may ban Qwest from future government contracts because of its ongoing legal problems the telephone company said in late September, according to the Denver Post. If the U.S. General Services Administration (GSA) does block Qwest from new government work, the decision could cost the company hundreds of millions of dollars in potential revenue.

The action, formally known as a debarment review, stems partly from February's Colorado grand jury indictment of four former Qwest executives. The executives are accused of committing fraud and conspiracy in a 2001 deal with the Arizona School Facilities Board. The case is scheduled for trial next year. GSA also cited a civil suit against those executives by the Securities and Exchange Commission related to the same Arizona deal and to a transaction with broadband networks company Genuity in 2000.

Consideration of whether to debar Qwest comes as the GSA deliberates whether to debar Sprint, the nation's fourth-largest long distance provider, for overbilling the agency. Earlier this year, the GSA debarred bankrupt MCI, the second largest long distance company, from new government contracts.

Qwest officials declined to estimate a value of the company's annual business with the GSA. Analysts speculated it is anywhere from $50 million to several hundred million dollars.

 

IDT TO OFFER $40 "ALL YOU CAN CALL" PLAN Continuing phone competition has led IDT to offer unlimited local and long distance for $40 a month in a bundled plan that is at least 20 percent less than similar offers by the nation's biggest phone companies. They will initially offer the plan in New York, New Jersey, Pennsylvania and Maryland, and plans to roll out the service nationwide within a year.

Industry commentators note that while the plan may be good for consumers, IDT's offer could hurt rivals struggling amid a weak economy and tough competition. IDT is launching in the home turf of the number 1 phone company Verizon Communications. Last week, Verizon cut its 2003 profit outlook partly because of lax demand and, it says, regulatory rules that let rivals such as IDT lease its phone lines cheaply.

IDT's service will compete with: MCI's "The Neighborhood", which costs $50 per month in most States, up to $70 a month in some States. It has four or more features, plus voice mail; Sprint's "Complete Sense Unlimited" that costs $50 to $60. It has five features, voice mail and a 5% discount on Sprint PCS cell phone bills; AT&T's "One Rate USA", which costs $50-$55 monthly. It comes with four features. Voice mail is $5 extra; Verizon's "Freedom" plan costs about $50 to $60 a month. It comes with four features, plus voice mail.

 

QWEST GRANTED REPORTING EXTENSION

Qwest has been given another extension to file its financial reports. The company now has until November 30 to disclose 2002 financial results, from an earlier deadline of September 30th. The company also received an extension for reporting its first and second quarter 2003 results until December 31st.

The telco is trying to complete financial statements after miscalculating more than $2.5 billion mainly from leasing space on its fiber-optic network, which prompted investigations by the U.S. Securities and Exchange Commission, GSA and Justice Department. Failure to file the documents on time put Qwest in violation of bank loan terms.

Qwest said it has "essentially" completed the restatement of its 2000 and 2001 performance, according to the Rocky Mountain News. The company hasn't provided audited results since the first quarter of 2002.

Qwest shares have declined 25 percent this year.

 

NTCA DEVELOPS 7-POINT TEST FOR ETC DESIGNATIONS

NTCA President John Metts urged members of the Federal-State Joint Board on Universal Service this summer to recommend to the Federal Communications Commission (FCC) that it adopt a 7- point public interest test for evaluating eligible telecommunications carrier (ETC) designations in rural areas.

Metts testified that the number of competitive ETC's eligible to receive high-cost universal service support grew 1,200 percent between the first quarter of 2000 and the second quarter of 2003. Additionally, NECA projects that support for competitive ETC's could rise to $395 million as soon as 2006.

NTCA's 7-point plan includes:

  • 1-Is the additional ETC designation of the requesting carrier required to ensure that consumers living in the rural ILEC service territory have access to the nine support services listed in the definition of universal service at rates that are comparable to similar services and rates received by consumers living in urban areas?

  • 2-Would the requesting ETC designation be able to provide service to the entire rural ILEC service territory, as required by FCC rules?

  • 3-Do the potential benefits to the rural service area of granting the ETC designation outweigh the ultimate burdens on consumers that will occur through the added growth in State/Federal universal service funds?

  • 4-Is the carrier requesting designation willing to demonstrate its cost to provide universal service to consumers living in the rural ILEC service territory?

  • 5-Would the ETC designation result in excessive support to the requesting carrier based on the amount of support distributed under the identical support rule?

  • 6-If the carrier seeking ETC designation is offering rural consumers universal service at a rate that is at below, or slightly above the comparable rate for supported services, why is the requesting carrier seeking universal service support?

  • 7-Is the carrier requesting ETC designation willing to adhere to quality-of-service guidelines or other state-specific requirements?


VIRGINIA CITY PLANS TO ROLL OUT BPL

The City of Manassas, Virginia says it plans to deploy broadband over power lines (BPL) as early as the end of this year. The City has completed a year-long BPL trial with 10 residences and one business with five computers, and has released a request for proposals for providing service to 20,000 homes and businesses. The City Council will then decide whether to move forward.

 

MINN. AND WIS. REGULATORS DECIDE VOIP IS TELEPHONE SERVICE The Minnesota Public Utilities Commission (PUC) in August said that the voice over Internet protocol (VoIP) service offered by Vonage Holdings is a telephone service under state law. As a result, the PUC ruled that the company must seek a certificate of authority to offer telephone service in the State, as well as file tariffs with the Commission.

Vonage sought to have the original complaint dismissed, arguing that it provides "information services", not telephone services or telecommunications services, and as such, should not be subject to the Minnesota commission's jurisdiction.

Vonage said it had not filed a 911 plan, sent in fees or filed tariffs because, as an information services provider, it was not mandated to do so.

Separately, Wisconsin regulators have informed Santa Clara, California-based 8X8 that its Packet8 Internet voice-calling service is subject to the same rules as traditional phone companies. The company recently announced the Wisconsin Public Service Commission informed it by letter that 8X8 cannot provide voice- calling services within Wisconsin without the Commission's certification, and that the company's bills to consumers for all voice calls within the State are void.

 

  NEW YORK INCUMBENTS OPPOSE NEXTEL ETC DESIGNATION The New York State Telecommunications Association filed comments in August with the Federal Communications Commission (FCC) opposing a grant by the agency of eligible telecommunications carrier (ETC) status in the State to Nextel Partners.

The Association, which represents all of the incumbent local exchange carriers operating in the State, said Nextel's petition for ETC status was deficient and a grant of such status would stand contrary to the public interest because it would not further the FCC's goals of promoting universal service and developing a competitive telecom marketplace. The incumbent telcos also warned the FCC that universal service monies could be used by the wireless company to support nonspecified services.

 

  WHITE HOUSE ANNOUNCES NTIA CHOICE President Bush has announced his intention to nominate Michael Gallagher as assistant secretary of Commerce for Communications and Information and Administrator of the National Telecommuni- cations and Information Administration (NTIA). His predecessor, Nancy Victory, left the post in mid-August.

Former North Dakotan and staff member for Senator Byron Dorgan held the position during a portion of President Clinton's second term.

Gallagher has extensive experience within the Commerce Department and NTIA where he played key roles, according to NTCA, in proceedings to authorize the commercial deployment of ultawideband devices, identify spectrum for third generation (3G) services, and allocate additional frequencies in the 5Ghz band for unlicensed use.

Prior to joining the Commerce Department, Gallagher also had served as vice president of state public policy for Verizon Wireless, and managing director of government relations at AirTouch Communications.

 

  ALABAMA WIRELESS INDUSTRY FORMS TRADE GROUP Wireless providers in Alabama have formed one of the first statewide associations in the nation to represent their interests. Founders of the Alabama Wireless Association say it was necessary to have a local entity monitor local, state and national issue of importance to the industry.

The association's membership is comprised of carriers, tower companies, service providers and other organizations involved in Alabama's wireless industry. More than 100 industry representatives attended their first meeting held last month in Birmingham.

 

  CINGULAR ASSESSED LARGE FINE FOR DECEPTION A California judge has ordered Atlanta-based Cingular Wireless to pay a $12 million fine for misleading customers about its spotty network coverage in that State and then charging customers excessive fees if they broke their contracts.

MSN reports the $12 million fine is the largest one California regulators have ever imposed on a wireless carrier. The ruling also calls for Cingular to reimburse customers who paid as much as $550 to break their contracts with the company within 15 days of starting service.

The administrative law judge for the PUC wrote, "Cingular made no effort to disclose its network problems to customers by any means and, in spite of these problems, continued to prohibit returns/refunds. Cingular and its agents engaged in systematic deceptive marketing and advertising practices."

 

  SENATORS' DORGAN AND BURNS HOLD UNIVERSAL SERVICE SUMMIT Senators' Byron Dorgan (D-ND) and Conrad Burns (R-Mont) convened a second summit of industry and public officials last month to discuss the future of the universal service system. Among the 22 industry representatives testifying was Shirley Bloomfield, NTCA vice president of government affairs and association services.

Senator Ted Stevens (R-Alaska) and FCC Commissioners Jonathan Adelstein, Kevin Martin and Kathleen Abernathy also participated in the hearing.

Although there was a wide disparity of opinions among the industry participants, there was general consensus that the universal service program base of contributions needs to be expanded if the fund is to not collapse from its own weight. Witnesses said revenues could be raised by assessing additional services, such as instate communications, and the number of providers that are currently subject to contributing.

 

  SPRINT SEEKS ETC STATUS IN 7 STATES LAST MONTH

Sprint Corporation filed requests in 7 States in September asking for eligible telecommunications carrier (ETC) status, which, if approved, would entitle them to monies from the universal service program. Sprint filed applications in Alabama, Georgia, Texas, New York, Pennsylvania, Tennessee and Virginia.

 

  SPAM BILL SIGNED IN CALIFORNIA

Governor Gray Davis has signed what lawmakers are calling the "nation's toughest anti-spam measure," which bars advertisers in California from advertising through unsolicited commercial
e-mails, or spam. Out-of-state advertisers will be prohibited from sending spam to California residents if the advertiser knows or should reasonably know that the e-mail address is a California
e-mail address.

 

  STUDY SAYS INTERNET TAX BAN COULD COST $9 BILLION A YEAR

The Internet tax moratorium bill, as passed by the U.S. House of Representatives, could cost States and cities at least $4 billion and as much as $8.75 billion annually by 2006, according to a study by the Multistate Tax Commission. This is far more than the $500 million the bill would have cost under its original narrow focus, the commission maintained.

 

  POLAR PROVIDING WI-FI AT GRAND FORKS AIRPORT Polar Communications and the Grand Forks Airport have worked together to bring cable-free high-speed Internet access while they use the airport. Polar is providing Wi-Fi (Wireless Fidelity) signals that allows anyone in the proximity with a wireless network card in their laptop of PDA to get online.

Airport users can use the service to gain access to the Internet, check their e-mail or update their wireless devices.

  WIRELESS INDUSTRY ADOPTS CODE OF CONDUCT In face of mounting calls for increased regulation of the cellular telephone industry, wireless providers have attempted to forestall any initiatives by adopting a "Consumer Code for Wireless Services." The Cellular Telecommunications & Internet Association (CTIA), in partnership with the nation's wireless carriers, unveiled their proposal last month and said it was designed to help consumers make informed choices when purchasing wireless services, better understand their wireless services and rate plans, and ensure that wireless carriers continue to meet their needs.

The wireless carriers that are signatories to the "code" will display the new "Seal of Wireless Quality/Consumer Information". The 10-point plan, as summarized:

1-Disclose rates and terms of service to consumers;

2-Provide maps showing where service is generally available;

3-Provide contract terms to customers and confirm changes in service;

4-Allow a trial period for new service;

5-Provide specific disclosures in advertising;

6-Separately identify carrier charges from taxes on billing statements;

7-Provide customers the right to terminate service for changes to contract terms;

8-Provide ready access to customer service;

9-Promptly respond to consumer inquiries and complaints received from government agencies; and

10-Abide by policies for protection of customer privacy.

The full text of document will be attached to the newsletter. An electronic version can be accessed at: www.wow-com.com/ consumer/issues.

 

  IRS ALLOWS NONPRESCRIPTION DRUGS TO BE COVERED BY FLEXIBLE SPENDING NTCA reports that the Treasury Department and the Internal Revenue Service announced in early September that over-the-counter drugs qualify for reimbursement from a flexible spending account. The ruling clarifies that nonprescription drugs such as antacids, allergy medicines, pain relievers and cold medicines qualify for reimbursement from the flexible spending account.

The ruling, according to NTCA, further clarified that cosmetics, toiletries such as toothpaste, dietary supplements that are merely beneficial to overall health, and other sundry items are not expenditures for medical care.

Prior to the ruling, only prescription drugs were eligible for reimbursement under the flexible spending plan. However, as many prescription drugs became available for over-the-counter purchase, consumers have had to pay the full cost of the drug, rather than just a co-payment, because many health and prescription drug plan do not cover nonprescription drugs.

 

  BANKRUPT S.D. LONG DISTANCE CO. SUING LOCAL TELCOS S&S Communications is no longer in business, but the failed long distance company is still pursuing a Federal lawsuit that alleges it was treated unfairly by about 30 local telephone companies in South Dakota. Both South Dakota and North Dakota utility regulators have revoked the right of S&S to do business in their respective States.

The lawsuit alleges, according to the Associated Press, that the local telephone companies discriminated against S&S by charging themselves lower access rates than those offered to S&S for originating and terminating connections to customers.

S&S, based in Aberdeen, South Dakota, sold prepaid long distance service to businesses and people in South Dakota, North Dakota, Iowa and Minnesota. South Dakota Public Utilities Commission officials have said S&S could owe its South Dakota customers more than $1 million, but bonds and a letter of credit will not provide enough money to fully reimburse those customers.

 

  IN MEMORIAM NDATC would like to express its deepest sympathy to the family and friends of Janet Wentz, a long-time Minot member of the North Dakota House of Representatives and current Speaker of the House, who passed away on September 15. Representative Wentz had served in 15 consecutive legislative sessions.

Representative Wentz is survived by her husband, Thomas. Their three children, daughter Elizabeth and husband John Loder of Dedham, Massachusetts, daughter Krin and husband Mark Otness of Edina, Minnesota, and son Thomas Wentz and his wife Susan of Minot.

Representative Wentz was a good friend of members of the independent telephone industry and will be deeply missed by those who knew and cared for her. Her son, Tom, is a member of the SRT Communications board of directors.

 

  DATES TO REMEMBER Oct. 28-30:
NTCA Region 6 Meeting
Holiday Inn
St. Cloud, MN

Nov. 5-6:
NDTA Fall Conference
International Inn
Minot, N.D.

Nov. 10-11:
NTCA Legal Seminar
Charleston, S.C.

Dec. 1-3:
NDATC Annual Meeting
Ramkota Hotel
Bismarck, N.D.